Managed Services in San Diego, CA
Xonicwave offers full service IT outsourcing for small businesses to meet the specific needs of its clients. Whether you are a single person company or have up to 300 users in each location, our plans are tailored to meet your needs and budget. We offer four types of plans and you can choose between business hours support and 24/7 coverage. Find out why managed services can work for your company and discover the true benefits of managed services. Since we charge by the number of devices, you’ll know each month how much you’re paying without any hidden fees. This allows you to budget appropriately for technology within your small business.
Xonicwave is Microsoft certified, ensuring your network receives the highest level of support. Compare the different services within each of our plans and choose the one that best suits your needs and budget. For companies with less than 10 employees, Xonicwave offers our SoHo (Small Office Home Office) plan. We’ll monitor the devices you choose 24/7, install the appropriate updates and you’ll get our 30 minute response time from our US based remote Support Center.
We offer you unbeatable services and affordable pricing plans. Promising better services than other top managed service providers (MSPs), we are dedicated to providing exemplary customer services. Our pricing models ensure that your organization doesn’t have to incur unnecessary costs. As your managed service provider, we make sure that our pricing is in line with your company goals.
Once you’ve grown to 10 employees or more or installed a server, we offer three plans to best fit your needs. From remote support only, to our Titanium plan with scheduled on-site visits, you’re in control of how you want to best utilize Xonicwave. With each of our plans you can select the “PREMIER” option to extend that support on a 24/7 basis and let Xonicwave shape technology for your business.
Our Plans
SoHo
Our SoHo plan lets you choose which devices you would like Xonicwave to monitor, maintain, and support. Choose between business hours support and 24/7 coverage (PREMIUM). You’ll get that proactive approach, 30 minute response time and as with all our plans…unlimited remote support for a flat monthly rate.
Stop settling for inferior support, someone you can’t understand, or where you aren’t a priority! For less than a cup of coffee a day, you’ll be getting the highest level of service at your fingertips!
Gold
24/7 remote monitoring, unlimited support, procurement services, anti-virus and malware software.
Our 30 minute response is an industry leader and keeps you and your users working as productively and efficiently as possible. Choose our Premier plan if your business needs 24/7 support for your on-site and remote employees. When your company’s reputation and technology needs are a top priority, Xonicwave is the RIGHT choice!
At Xonicwave you and your business are our TOP priority and we want to grow with you. For less than a gourmet cup of coffee a day, you’ll be getting the highest level of service at your fingertips!
Platinum
24/7 remote monitoring, unlimited support, procurement services, as needed on-site support, anti-virus and malware software all for a flat monthly rate. When you’re ready for superior support from a trusted IT provider, Xonicwave is the right choice for your small business.
Choose our Premier plan if your business needs 24/7 support for your on-site and remote employees. When your company’s reputation and technology needs are a top priority, Xonicwave is the RIGHT choice!
Save you up to 70% over the cost of having a full time IT person on staff. Stop settling for inferior support, someone you can’t understand, or where you aren’t a priority! For less than a gourmet cup of coffee a day, you’ll be getting the highest level of service at your fingertips!
Titanium
24/7 remote monitoring, unlimited support, procurement services, as needed on-site support, anti-virus and malware software, PLUS scheduled on-site visits from our team of consultants. It’s like having an in-house IT staff for a flat monthly rate.
Our 30 minute response is an industry leader and keeps you and your users working as productively and efficiently as possible. Choose our Premier plan if your business needs 24/7 support for your on-site and remote employees. When your company’s reputation and technology needs are a top priority, Xonicwave is the RIGHT choice!
Breakdown Of IT Services Plans
| Service | SOHO | SOHO Premier | Gold | Gold Premier | Platinum | Platinum Premier | Titanium | Titanium Premier |
|---|---|---|---|---|---|---|---|---|
| Referral Program |  | | | | | | | |
| Service Reports | | | | | | | | |
| Quality Assurance | | | | | | | | |
| Asset Management | | | | | | | | |
| Monthly Network Report | | | | | | | | |
| Remote Monitoring | | | | | | | | |
| Xonicwave Notification | | | | | | | | |
| Patch Management | | | | | | | | |
| Preventative Maintenance | | | | | | | | |
| Remote Support 8am-5pm | | | | | | | | |
| Email Support | | | | | | | | |
| Chat Support | | | | | | | | |
| Anti-Virus Malware Software | | | | | | | | |
| Remote Support 24/7 | | | | | ||||
| Network Documentation | | | | | | | ||
| ISP Management | | | | | | | ||
| Procurement Services | | | | | | | ||
| Vendor Management | | | | | | | ||
| Annual IT Review | | | | | ||||
| Spam/Virus Email Filtering | | | | | ||||
| On-Site Support 8am-5pm | | | | | ||||
| Discount Project Hours | | | ||||||
| Scheduled On-Site Visits | | | ||||||
| Remote Off-Site Backups | | | ||||||
| Email Continuity | | | ||||||
| On-Site Support 24/7 | |