How can we help you?

Feel free to contact us with any questions regarding Xonicwave and how we can enhance your IT support experience.

Why Xonicwave

✔ 24/7 support and 30 minute response time

✔ Flat Rate Managed Services with unlimited support

✔ Certified team provides the right solution the first time

✔ 100% satisfaction guaranteed

✔ No long term contracts

✔ Vendor neutral means the best solution for you

✔ Full IT for a fraction of the cost

✔ Proactive approach creates improved network efficiency and productivity

Welcome to the Xonicwave remote IT support access page. Here you will find access downloads for our remote support tools and application software for either your Windows or Mac device. Please select the appropriate link below to begin your remote support session.
A Xonicwave remote IT support consultant will be connecting to your device after the installation of the software. You will retain control for the duration of this session and can terminate the session. Please close any personal or confidential information on your screen, as Xonicwave will be viewing your desktop. During a session, Xonicwave will be able to perform any action as if they were physically sitting in front of the computer. Xonicwave cannot remotely access your computer unless given permission to do so. We are here to solve technology remote support tools issues with your network.

After the software has been installed, you will simply need to provide the consultant your ID and password (if applicable) that is generated by the application for the consultant to be able to connect to your computer. Thank you for allowing Xonicwave to provide your organization with superior service.

Looking for a First-Class IT Services Company?

We offer the best in Remote IT Support

Xonicwave was founded in 2004 to provide a total remote IT support software solution to remote businesses throughout Southern California and Las Vegas, Nevada and become the best in remote IT managed services. In 2006, Xonicwave expanded its services nationwide. In 2008, Xonicwave began supporting remote access clients who maintained offices in the U.K. Xonicwave’s main goal is to provide dependable and efficient solutions, through excellent service. They take pride in delivering responsive and timely solutions for all business and technology needs by understanding how high quality IT services and tech support solutions can enable businesses to meet the economic and competitive challenges they will encounter in today’s markets. Headquartered in San Diego, California, Xonicwave’s dedicated team has accumulated over 120 years and 225,000 hours of computer and networking access software experience for remote access. Their Consulting Engineers are certified not only by industry standards but also by Xonicwave’s certification. This allows them the combined knowledge and experience to answer a client’s business and technology requirements.

With remote IT access experience on over 400 networks in small/medium/large size business, they bring their support knowledge together to deliver best practices for their clients. Xonicwave collaborates as a remote access team. Clients are not just getting one consultant to take care of their network, but rather an entire team focused on taking their client’s technology and business to the next level. Xonicwave is vendor and carrier agnostic, which allows them to focus on services and solutions. They have formed many partnerships, allowing them to recommend solutions that meet the client’s business goals and objectives, budgetary requirements, and technology needs. Xonicwave is a Dell certified managed services provider, ensuring the highest level of technical and consulting standards is maintained throughout all of our clients each and every day. Xonicwave is a Certified Microsoft Partner and also holds the designation of Microsoft Small Business Specialist as well as Silver status in OEM, Hosting, and Midmarket Provider. Client satisfaction is a top priority. Xonicwave was a 2006 AeA finalist for “Best IT Services.” In 2013, Xonicwave was ranked #470 Worldwide by MSPMentors Top 501 Managed Services Providers and also #64 Worldwide for their Small Business Edition for best in remote IT managed support services. Xonicwave also received the Small Business Ethics in California (SBEIC) in late 2013 for their commitment to client satisfaction and in 2014 received an award for top Computer Systems Consultants in San Diego, CA. In 2016 Xonicwave was recognized as one of the Top 100 MSPs worldwide from CHANNEL e2e for technical support. Our support technicians are standing by 24/7 to handle your company network issues remotely any troubleshooting by phone which benefits the customer and users.