titanium

Our Titanium plan provides a TRUE flat rate managed service including unlimited maintenance, support, and remote monitoring 24/7 for those businesses requiring such service.  Unlike most companies, Xonicwave does NOT cap our clients on the amount of support they receive each month.  We wanted to be regarded as your IT partner, not just another vendor. 
As a Titanium client, you’ll have a virtual CIO at your fingertips to help you budget and plan for changes in your company.

We also provide weekly on-site visits to ensure you and users are receiving the attention they deserve.  Our clients also receive access to the Xonicwave client portal, where they review invoices, request support, see the status on open requests, view remote monitoring statistics, check out backup status, spam and virus status, and many other features.  Another benefit is the ability to have an IT procurement department at your fingertips.  We’ll turn around quotes for any needed hardware or software within 72 hours, freeing you up to concentrate on your business and not unnecessary sales calls.

As your network changes, we’ll help you prepare and you’ll know exactly what you’re spending each and every month without any hidden fees or charges.
Check out our plan comparisons page for more details on our Titanium plan or call us for your FREE technology overview and see how we can help you improve the level of service you currently have, while reducing your costs and most importantly being proactive with IT.

Click here for a comparison of our different plans.

why xonicwave?

24/7 support and one hour response time

Flat Rate Managed Services with unlimited support

Certified team provides the right solution the first time

100% satisfaction guaranteed

No long term contracts

Vendor neutral means the best solution for you

Full IT staff for a fraction of the cost

Proactive approach creates improved network efficiency and productivity

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