Bronze

Our Bronze plan is designed for those that wish to use Xonicwave on an as-needed basis. Clients may pre-purchase a block of hours and utilize our staff when problems or questions arise. You decide how the hours are used (support, projects, maintenance, on-site visits, etc) and renew when your budget and needs dictate.

» Click here to compare our plans at a glance. Or browse our plans below.

bronze	gold	titanium
silver	platinum

Silver

Our Silver plan provides proactive monitoring and asset management alerting you or your team on issues, allowing you to decide how the issue is handled. Perfect for validating work completed, management of current IT staff, IT provider, or software compliancy. You’ll have 24/7 access with live reporting and monitoring of your systems for just pennies a day. All information is stored securely off-site and easily viewable by those you choose via our secure Internet site.

» Click here to compare our plans at a glance. Or browse our plans below.

bronze	gold	titanium
silver	platinum

Gold

Our Gold plan let’s our clients achieve peace of mind, knowing that systems are being properly maintained. This will ensure issues are resolved before they become disasters and keep the network running as efficiently and securely as possible. It takes all the features of our Silver plan and provides enhanced monitoring of network, along with security monitoring. Xonicwave even does all your regularly scheduled maintenance on your PCs and servers. This eliminates the need to hire high salaried employees to perform lower level type tasks, freeing them up to handle more complex issues. If you choose to select Xonicwave is your IT partner, we’re just a phone call away and ready to assist when needed.

» Click here to compare our plans at a glance. Or browse our plans below.

bronze	gold	titanium
silver	platinum

Platinum

Our Platinum plan provides a TRUE flat rate managed service program including unlimited maintenance, support, and 24/7 remote monitoring. Unlike most companies, Xonicwave does NOT cap our clients on the amount of support they receive each month. We want to be regarded as your IT partner, not just another vendor.

Our clients also receive access to the Xonicwave client portal, where they review invoices, request support, see the status on open requests, view remote monitoring statistics, check out backup status, spam and virus status, and many other features. Another benefit is the ability to have an IT procurement department at your fingertips. We’ll turn around quotes for any needed hardware or software within 72 hours, freeing you up to concentrate on your business and not unnecessary sales calls.

As your network changes, we’ll help you prepare and you’ll know exactly what you’re spending each and every month without any hidden fees or charges. Call us today for your free technology overview and see how we can help you improve the level of service you currently have, while reducing your costs and most importantly being proactive with IT.

» Click here to compare our plans at a glance. Or browse our plans below.

bronze	gold	titanium
silver	platinum

Titanium

Our Titanium plan provides a TRUE flat rate managed service program including unlimited maintenance, support, and remote monitoring 24/7 for those businesses requiring such service. Unlike most companies, Xonicwave does NOT cap our clients on the amount of support they receive each month. We want to be regarded as your IT partner, not just another vendor. As a Titanium client, you’ll have a virtual CIO at your fingertips to help you budget and plan for changes in your company.

We also provide weekly on-site visits to ensure you and users are receiving the attention they deserve. Our clients also receive access to the Xonicwave client portal, where they review invoices, request support, see the status on open requests, view remote monitoring statistics, check out backup status, spam and virus status, and many other features. Another benefit is the ability to have an IT procurement department at your fingertips. We’ll turn around quotes for any needed hardware or software within 72 hours, freeing you up to concentrate on your business and not unnecessary sales calls.

As your network changes, we’ll help you prepare and you’ll know exactly what you’re spending each and every month without any hidden fees or charges. Check out our plan comparisons page for more details on our Titanium plan or call us for your FREE technology overview and see how we can help you improve the level of service you currently have, while reducing your costs and most importantly being proactive with IT.

» Click here to compare our plans at a glance. Or browse our plans below.

bronze	gold	titanium
silver	platinum