866.844.WAVE

our services

hosted services » remote monitoring

Wouldn’t you like to know about network issues BEFORE they become disasters?

Our remote monitoring solution is a cost-effective way to manage critical network equipment. Monitoring allows companies to anticipate and resolve network issues before they become problems or even worse…disasters!

Every company wants to be proactive – but when you get the call that email is not being sent, the Web order form is broken, or the network has crawled to a halt – you and your team must react. You know you need a proactive infrastructure, but with all the crises that come with managing IT infrastructure you have little time to put one in place. 

Xonicwave recognizes the challenges, and has integrated best-of-class proactive monitoring. We support the most comprehensive fault, performance and security monitoring in the industry, covering almost all makes and models of devices, operating systems and applications. We provide best practices for monitoring most infrastructure devices, including routers, switches, firewalls, printers, servers, desktops, and applications. And our unique deployment model allows you to take advantage of this proactive monitoring without requiring a VPN and without deploying agents to each managed device. With the installation of a single service at each site, you can take advantage of the full proactive and reactive features of the Xonicwave Remote Monitoring platform.

With our SOLUTION, you can:

  1. Proactively monitor your network
  2. Automatically updated asset management, so you know what you have and what has changed
  3. Strengthen and validate the security of your network
  4. Assess the true performance of your network
  5. Most importantly…be alerted to problems before they become disasters.

../../../img/xonicwave_monitoring.png

There are over 12,000 events monitored across hundreds of platforms, ensuring you have access to information you need.  Key features of our proactive monitoring include:

  1. Comprehensive fault, performance and security monitoring
  2. Viewable 24/7 via your personal secure Internet site
  3. Proactive monitoring for network, systems and applications
  4. Policy-driven setup & administration
  5. Full control over alerting & alert severities
  6. Proactive alert notification via email, cell phone, or pager
  7. Default policies to implement best practices for most IT infrastructures
  8. Integrated knowledge base to remediate alerts
  9. 100% agent less
  10. VPN-less
  11. Fully integrated, requiring no additional software
  12. Easy to read and understand executive reports automatically emailed to you when you want.

How it works

The built-in reports presents key Xonicwave Remote Monitoring results in easily readable, graphics-rich reports to provide high-visibility deliverables for your monitoring clients.  You don’t have to be technical to understand what’s going on with your network. 

Included with our reports are:

  1. Executive Reports
    Twenty-seven network, system and application elements in one report to give a high-level overview of any network's status. The visual reports contain easy-to-read tables and graphs.
  2. Performance Scorecards
    Highlights server resource utilization, top alerts, and top vulnerabilities.
  3. Security Scorecards
    Highlights account activity, failed logins, lockouts, missing patches, top vulnerabilities, and top security alerts.
  4. Monthly Service Reports
    Provide recommendations, monthly highlights, performance analysis, vulnerability analysis, and patch analysis for a customer's environment. Reports can be viewed on screen or written to PDF files. Scripting automates the creation and emailing of weekly Scorecard reports.
  5. Specific Reports
    Fault management, Security Management, Performance Management, Asset Management and more….
Fault Management Reporting Asset Reporting
../../../img/report_3.png ../../../img/report_4.png
Executive Report Executive Report
../../../img/report_1.png ../../../img/report_2.png

Learn more about our services and how we can help your business today:

Remote Monitoring Email Solutions
Remote Backups Hosted Exchange

If you’d like to learn more about Xonicwave, please feel free to contact us:

Phone: (866) 844-WAVE Or local: (619) 209-8750
Fax: (866) 844-9283

You can also fill out our Contact Form and a Xonicwave representative will contact you within 24hrs!

top of page

why xonicwave?

24/7 support and one hour response time

Flat Rate Managed Services with unlimited support

Certified team provides the right solution the first time

100% satisfaction guaranteed

No long term contracts

Vendor neutral means the best solution for you

Full IT staff for a fraction of the cost

Proactive approach creates improved network efficiency and productivity


learn more

Xonicwave is proud to be a: