consulting engineer

Summary:
We are seeking highly motivated individuals to fulfill the role of a Consulting Engineer (CE). The CE performs a wide range of technical, value-added services. Responsibilities include; pre-sales technical support, system configurations, installations and emergency support of client networks. In addition, the CE assesses customer needs and presents an objective network design to meet specific business and technology requirements. The ideal candidate will have extensive experience with implementation of LAN/WAN backbone technologies including; Remote Access, VPN, Internet Connectivity, TCP/IP, NT, Network Security, Network Design.

Locations:  Nationwide

Primary Job Responsibilities:

1. Primary technical contact for customers in the local market area.
2. Supports the management team by identifying and qualifying opportunities.
3. Performs solo configurations, installations and upgrades of LAN/WAN solutions.
4. Uses high-level judgment and relies on experience and knowledge when conducting on-site installations and testing of equipment to ensure proper working order.
5. Represents Xonicwave in a customer support role and is responsible for the customer’s satisfaction with equipment and servicing.
6. Prepares Xonicwave professional service reports detailing work performed and submits in a timely manner.
7. Troubleshoots network failures and recommends/implements solutions for increasing network capacity in growing, high-usage environments.
8. Works with multi-server configurations, communication protocols, and high speed voice & data devices fairly proficiently.
9. Assists with the network design, analysis and integration of network management application and tools to provide customers with predictable network operation performance.
10. Continuously works on the development of increased product knowledge through vendor-sponsored training and self-paced study.

Qualifications/Requirements:

1. 3-5 years of proven success providing professional, consulting services and customer & sales support.
2. Extensive hands-on experience with Cisco, Microsoft, NetScreen, SonicWALL, WatchGuard, Symantec, or similar vendor products required.
3. Multiple vendor certifications including (or at a minimum); CCNA, Win2K or equivalent experience desired.
4. Bachelor’s degree from an accredited university preferably in a technical area or equivalent experience.
5. Outstanding verbal and written communications skills.

Apply here